Terms and Conditions

Last updated: April 2026

1. Definitions

The following terms are used in these terms and conditions:

2. Applicability

These terms and conditions apply to all use of the thetafel.nl platform and to all agreements that The Tafel enters into with restaurants and other users. By using the platform you accept these terms.

The Tafel reserves the right to amend these terms. Users will be notified with a notice period of at least 30 days. Continued use of the platform after the change constitutes acceptance of the new terms.

3. The platform

The Tafel offers restaurants a free booking system through which guests can place reservations and optionally pay in advance. During the trial period the platform is completely free for restaurants. After the trial period, a flat monthly fee applies for use of the platform.

The Tafel never charges commission per reservation or per cover. The revenue model is based solely on a flat monthly subscription fee.

The Tafel aims to keep the platform available 24 hours a day, 7 days a week, but does not guarantee uninterrupted availability. The Tafel is not liable for damage resulting from temporary unavailability of the platform.

4. Use of the platform

The restaurant is responsible for the accuracy and completeness of all information placed on the platform, including opening hours, availability, prices and restaurant descriptions. The Tafel is not liable for incorrect information provided by the restaurant.

Restaurants are not permitted to use the platform for illegal purposes, spam or misleading communication. The Tafel reserves the right to remove restaurants from the platform without giving reasons in case of misuse.

All guest data collected through the platform belongs to the restaurant. The Tafel has no right to use this data for its own purposes or to provide it to third parties, unless legally required.

5. Payments

Prepaid bookings by guests are processed via Mollie, a certified Dutch payment processor. Payments are made via iDEAL and other payment methods supported by Mollie.

The Tafel is not liable for disruptions, delays or errors of Mollie or other payment processors. In the event of payment problems, please contact the payment processor or your bank.

Prepaid amounts will be paid out to the restaurant as soon as possible after the booking, in accordance with the payment processor's payout conditions.

6. No-shows and cancellations

The Tafel facilitates the booking system but is not a party to the agreement between the restaurant and the guest. The Tafel is not liable for no-shows, cancellations or disputes arising between restaurants and their guests.

Restaurants are themselves responsible for establishing and communicating their cancellation policy to guests. Any refunds upon cancellation are arranged between the restaurant and the guest.

7. Liability

The Tafel is not liable for indirect damage, consequential damage, loss of profit or damage resulting from no-shows, booking disputes or platform outages.

The liability of The Tafel is in all cases limited to the amount the restaurant has paid to The Tafel in the three months prior to the damage-causing event. During use of the free trial period, liability is limited to €100.

8. Intellectual property

All content on thetafel.nl, including texts, images, logos, designs and software, is the property of The Tafel or is licensed by The Tafel. It is not permitted to copy, distribute or commercially exploit content from the platform without prior written consent from The Tafel.

By placing content (such as restaurant photos or descriptions) on the platform, the restaurant grants The Tafel a non-exclusive, free-of-charge licence to display this content on the platform.

9. Changes to the terms

The Tafel reserves the right to amend these terms and conditions. Restaurants will be notified at least 30 days in advance of substantial changes, via the email address known to us.

If you do not agree to the amended terms, you may cancel your account before the effective date of the changes. Continued use after the effective date constitutes acceptance of the amended terms.

10. Applicable law and jurisdiction

These terms and conditions and all agreements with The Tafel are exclusively governed by Dutch law. All disputes arising from or related to these terms or the use of the platform will be submitted to the competent court in Amsterdam, Netherlands.

11. Contact

For questions about these terms and conditions, please contact us via:

The Tafel
KVK: 42027611
BTW: NL005440779B20
Email: hallo@thetafel.nl
Netherlands